About Us
Cascade Insurance Services is an independent insurance broker for commercial and business insurance as well as Personal Insurance.
Being independent gives us access to the products and services from a range of leading insurers. Many of these offer specialist products to provide for niche markets. Cascade Insurance has access to over 200 insurer We understand the needs of our customers and that they want a broker who will work with them and understand their business. Many businesses find arranging insurance a difficult and time-consuming task and we work with businesses to ensure that the process is hassle free and they get the best policy.
Business owners want to focus on running their own business. Our business is Insurance and we will help you get the right policy. We will help you make sure that you have the right sums insured and will explain the options that you have.
Property owners get the service that they have always dreamed of with Cascade. We are committed to giving home owners the best service possible so that they can be sure that they are covered should the worst happen.
We are based in Ashford, Kent. This is an ideal location for providing business insurance for companies in the South East and further afield. We are happy to arrange site visits and involve other professionals such as Surveyors where appropriate.
We also offer FREE advice - Insurance is not always simple and we understand that. From discussing a Public Liability Certificate with a sole trader to how to deal with major risks such as environmental contamination.
Give us a call today on 01233 512548 to discuss your insurance needs - advice is free!
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Testimonials
Cascade organised my site insurance for a building project, John's knowledge was excellent making the process smooth. Cascade are highly recommended.
Cascade has arranged insurance for my building property needs for several years, reviewing the available options that met my needs. The process has been efficient, the prices good, and renewals (even when conditions and available policies have changed) have been straightforward. I'd happily recommend their services.
Always helpful. Friendly and professional service that I would definitely recommend to others.
John Lawton at Cascade has been brilliant in responding to my urgent need for a non-standard house insurance policy. He has acted quickly, but also conscientiously - carefully sifting through alternatives to find the right policy that best matches my particular needs. A great service ! I have no hesitation in recommending Cascade.
I am really pleased with the service that Cascade Insurance provide. They are always responsive, helpful and very efficient.
Thank you very much to Cascade for their efficient and organised arranging of our multiple insurances - grateful for a swift and friendly service - Many thanks
I have used Cascade Insurance Services for a number of years, the main reason is that they provide the correct level of cover for my business, always happy to healp and get to your business to give you the right cover.
Amazing service. Julie was incredibly knowledgeable and made the entire process efficient and easy and saved me money on my renewal quote. Many thanks
At Opportunity Learning Academy we have been using the services of Cascade for the past two years. Nothing is too much trouble and they have managed to keep our most recent policy at the same price it was last year. Outstanding service
Since setting up my business in 2020, I've used Cascade for all business insurances I have. Very efficient service for reasonable market standard rates
I use Cascade for my personal and business insurances. John's knowledge and advice are exceptional - so you get the right policy at the right price. Excellent and highly recommended.
Always a very positive experience, i get a reminder when my insurance is due and it is hassle free to renew . I would recommend for your professional insurance needs
Cascade have been fantastic, John has helped me find suitable cover for my business and also cyber insurance. he has a wealth of knowledge. and I look forward to dealing with him and Cascade for years to come.
Johns attention to detail and customer service is above and beyond any other brokers I have experienced. Thank you for such an excellent service. Prices are really good too!
The most helpful Professional team I have ever had the pleasure of dealing with.
We are working with Cascade Insurance Services from 2018 and i can't praise this company enough. Julie and Vicki are always proffesional and deliver outstanding insurance service. If you need a good insurance company please get in touch with Cascade and they will look after you and your business. 5 stars is not enough
The service we have received from John and Vicki at Cascades is amazing. I wish I could give more than 5 stars. They go above and beyond to help with every aspect of the insurance process from quotes right through to helping with a claim. By far the best around.
In process of moving quite a bit of commercial and private policies over to Cascade. Very impressed thus far. Highly recommended!
Outstanding customer service. They helped me find the correct insurance for my business requirements, and also provided assistance with a tricky claim, the outcome of which was successful. It makes life easy when it comes to renewals aswell, as they explain everything clearly and do all the hard work for you. If you want to ensure you have the right cover, use Cascade Insurance Services.
I recently contacted Cascade Insurance for some additional business insurance. Their response was not only swift, but the quotation I received was very competitive. Needless to say, they secured my business and I will be using them again in the future as my other insurances come due for renewal. Thank you Cascade. ATTENTION - I have just renewed using Cascade Insurance for a second year. Absolutely brilliant service and the quote was only £20 more than last year. Excellent service and I will stick with Cascade 🙂
The team at Cascade are very friendly and knowledgable. They take the time to make sure that the level of cover is exactly right for my business, to give me the most protection and ultimately peace of mind. Great service!
Have used Cascade for a few years now, very pleased with the service and how they have proactively searched for value as well as negotiated with our existing insurer.
Great staff at Cascade. Very personal. They have gone above and beyond to assist us with a recent claim. Highly recommend.
John is very knowledgeable and professional when it comes to arranging business insurance. Great to know I now have the right cover in place. I can definitely recommend Cascade for you all your insurance needs.
Great people , I have used Cascade for more than 5 years now , they always trying to give me the best deal !
Great team, competitively priced and would have no hesitation in recommending them.
My experience with cascade has been excellent and the insurance and staff were wonderful,just what l needed thanks
Cascade deal with all my company and personal insurance, they are efficient and really pay attention to detail and competitively priced. would have no hesitation in recommending them to anyone.
Efficient, reliable, very capable. Great team to work with and one I've been very happy with so far.
I have used Cascade for my insurance now for several years. Great people, competitively priced and efficient service. They always go the extra mile. Highly recommended.
Cascade Insurance are diamonds. They're always available whenever I have last minute needs and they have fantastic customer service. They answer the phone QUICKLY. On the one occasion they just weren't able to help me I had a call from a contact at an adjacent firm within a couple of hours. Fantastic service
Cascade are super helpful, always quick to answer our questions and help us get the cover we need
Would highly recommend Cascade. They have been supplying our company with insurances for the past 5 years and are always competitvely priced. They go out of their way to get us the best deal.
Everyone cascade insurance are amazing, Thanks for their help for small business,
What a lovely team of people they have here. Nothing is to much effort. We have been dealing with Julie and Vicki mostly, and each year I enjoy our chats before all the hard work is done to secure us a reasonable renewal! They have been particularity efficient and supportive whilst we processed a claim, and I would have no hesitation recommending them. Great work guys!
Everyone at Cascade Insurance are amazing. It really isn't easy to get fleet insurance for a charity especially with a few claims on the vehicles! The team worked really hard to get us the best possible deal, gave great advice and managed to save us some money, always handy! We have used there service for a few years now and will continue to do so. I highly recommend their services.
Thank you for sorting out our business insurance so efficiently. It was a job we'd been putting off for some time - but you made it simple and stress-free. Thank you for all your help.
I can highly recommend Julie for PI and other Insurance and high service standards.
Cascade arranged the insurance for Channel Radio and not only understood the needs of the business but went the extra mile to give us confidence that our insurance is properly arranged – Fantastic!
I had Julie sorting my public liability insurance for few years now, she is so professional and quick to remind me when the insurance is coming up for renewal. The insurance comes up to less then I paid for the first year when my income was much smaller then is now. Also it gives me peace of mind knowing that I am covered if things happen. I would strongly recommend Cascade Insurance to everybody who needs insurance.
I have worked with Julie and Cascade Insurance for over a year now and having worked with other brokers in the past I can say cascade has been the best. Julie quick grasped my business and asked me questions other brokers hadn’t. This meant that we found several areas for improvement. The main reason I have found for working with a broker is to have someone who can answer questions about policies (and find good coverage) but over the last year as odd questions have come up cascade have been able to give almost instant replies even when there have been unusual circumstances. I would certainly recommend cascade insurance to other people.
Julie has been amazing with sorting out insurance.. She is extremely friendly and Making life a lot less stressful.
Cascade are by far the best insurance company I've dealt with for my business liability insurance. An extremely efficient and friendly service, ensuring that all my business requirements are correctly covered in every detail. All this, together with the best price, makes for a most stress free experience in obtaining the right insurance cover for my business. Having used them for a number of years now, I would highly recommend Cascade to anyone!